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Article – Troubleshooting Zoom Issues


We’ve been Zooming for over a year and a half now, but there are still some settings you’ve never heard of and that might change your life. At this point in the pandemic, most people are Zoom pros. Even though every meeting still prompts a « you’re on mute » comment, we rarely find ourselves accidentally turning into cats these days. Zoom is an essential tool in the hybrid workspace, connecting remote workers with those in-office. We know how to share our screens, how to use the thumbs-up reaction and how to blur our backgrounds.
Virtual backgrounds of beaches are very early Stop using them. And yet, there’s still always more to learn. A deeper dive into Zoom’s preferences unleashes a treasure trove of settings you may never have known existed. Here are eight Zoom settings that will make your life easier, and your meetings more fun.
When you want to leave a meeting on Zoom, usually you have to do it in two clicks. That’s because in the General tab of Zoom’s settings, the « ask me to confirm when I leave a meeting » checkbox is automatically selected. If you uncheck it, you can leave Zoom meetings in just one click, avoiding the confusion or mild annoyance of having to click « leave » twice.
If you’re looking for an endorsement on this particular feature, Protocol Workplace editor Megan Morrone said this setting « has given me a new lease on this wild and precious life. The « touch up my appearance » feature is under the Video tab in Settings. You can use it on a bad acne day to blur your skin and brighten your face.
Once you click the checkbox, you can use the toggle to make the enhancement as subtle or dramatic as you want. Be careful with this one. People might take you a little less seriously if you look like a soft focus portrait from the ’70s.
Don’t say we didn’t warn you. In the Audio tab in Zoom settings, you can control how much you want to suppress background noise. Zoom uses « Auto » as a default, but you can also choose between low, medium and high to minimize distraction from background noises.
This is one of Zoom’s many keyboard shortcuts, but could be considered one of the easiest and most useful. By clicking command « i » within a meeting, you can quickly invite contacts within your organization, or send an email to those outside of it. The pop-up invite window also allows you to copy an invite link or invitation, and see the meeting’s passcode. You’re not beholden to the keyboard shortcuts Zoom’s created. You can browse the available commands and shortcuts in the Keyboard Shortcuts section of Settings.
If none of them seem convenient to you, you can create your own shortcuts just by clicking them. And if your homemade shortcuts don’t work, you can restore defaults easily. Once you’re there, you can allow « non-verbal feedback. The available icons are yes, no, slow down, speed up and coffee cup. Zoom says the coffee cup icon means « I’m away, » although we prefer to think that it means « spill the tea » or « you’re boring me so much that I need more coffee.
If you have to run to the bathroom or grab coffee from downstairs during a meeting, you can leave the coffee cup icon up. You can also « raise your hand » while on Zoom, and choose reactions from the entire emoji library — unless the Zoom host only allows for selected emoji in meetings. Zoom launched Focus Mode on Aug. But it can be useful for mass meetings where adults can get just as distracted as children.
Focus Mode enables hosts to hide the video of participants from other participants, so that only the video feeds of hosts and co-hosts, plus the content they share, is visible to participants. You can turn on Focus Mode for any meetings you host in the full settings page on Zoom.
In Zoom’s full list of settings, you can enable remote control. This means that when someone shares their screen, they can allow participants to control their screen from afar. This can easily be used for casual tech help, or contributing to a collaborative doc or project. The screen-sharer can take back control whenever they want, if anyone starts to get a little frisky. Maybe you’re tired of staring at a screen of Zoom boxes all day.
If you want to place the videos of all your participants in a virtual setting, you can turn on the immersive view in the full list of settings.
It allows the host to place participants in different virtual scenes, like a lecture hall or kitchen table. Zoom can place participants automatically, or you can place them manually. You can even place people on different parts of your own screen — on your head or in your water glass, for example. Or a less distracting option: In the IRL conference room where you’re holding a meeting, if you still do that sort of thing.
She’s a recent graduate of the University of Michigan, where she studied sociology and international studies. She served as editor in chief of The Michigan Daily, her school’s independent newspaper. She’s based in D. So far, India has held back on introducing crypto-specific legislation domestically, taking more of a wait-and-see approach.
But Coinbase suffered an embarrassing reversal when it tried to enter India with a splash. CEO Brian Armstrong traveled to the country in April to talk about Web3 as his exchange began offering services there. A recent hike in crypto taxes and mixed signals on how India might regulate digital assets have left the industry in limbo, despite burgeoning venture investment.
Richard Lyons, a professor and chief innovation and entrepreneurship officer at UC Berkeley, told Protocol that Indian regulators seem to be letting other jurisdictions experiment with regulation first. In the meantime, India seems content to tax crypto, even if that means scaring away some traders and companies.
Smaller transactions that add up to 50, rupees in a year are also taxed. WazirX executives strongly criticized the tax, saying it would drive liquidity out of the market. Those users may face a challenge converting their crypto to fiat, at which point taxes might also be imposed.
India joins dozens of other countries, including the U. India could be moving closer to a formal crypto policy. And signs point to some accommodation with cryptocurrency — not a China-style prohibition. Internet for Growth, an initiative of the Interactive Advertising Bureau , supports the transformative role the advertising-supported internet plays in empowering America’s small businesses, helping entrepreneurs bring their ideas to life.
Supported by a diverse community of over IAB members including marketers, agencies, publishers, platforms and ad tech providers, as well as hundreds of small businesses and creators, Internet for Growth highlights the benefits the internet delivers to local economies, expanding opportunities for innovators to reach markets far beyond their neighborhoods. Their work ensures people understand the limitless opportunity the internet provides for creativity and commerce, fair competition, and connecting with consumers on mutually shared values and interests, no matter the background or geography.
Smaller companies like ours are buckling under the weight of unprecedented price increases, supply chain shortages and rising labor prices. To increase our marketing reach on a slim budget, the internet is our best option. Internet marketing is critical to the survival of our business.
It’s one of the most affordable, effective forms of marketing at our disposal. Limiting our options will only hurt us at a time when we need every opportunity possible to stay in business. Small companies like ours are competing with much larger competitors to reach the same customers in a busy, crowded space.
How many Valpaks, grocery store flyers and random postcards from local businesses have you discarded in the last month? Generational shifts have also impacted marketing. For younger generations, digital media is a part of everyday life. For most of our customers, shopping online is the norm, and their payment choices are digital too, including at pop-up and live events.
The digital economy is a way of life and here to stay. Congress needs to be careful tampering with digital advertising tools that Pot Pie Factory needs to stay in business.
Learn more. Over years in business, Virginia Diner has learned and shifted approaches to advertising through changing times and overcome inevitable hurdles. The idea that politicians could restrict cost-effective online advertising and marketing is daunting. These laws could potentially cripple the way small companies like ours do business in this ever-evolving digital age.
The recent pandemic was devastating for many brick-and-mortar small businesses relying on in-person transactions, especially those in remote, rural areas like ours in Wakefield, Virginia. E-commerce was a lifeline. As consumers spend more time online, they also demand goods be delivered directly to their doorsteps, quickly. Targeted, tailored advertising has become a critical tool for Virginia Diner to identify and serve customers, maintain growth and stay viable in a rapidly changing marketplace.
Traditionally, our core business had been wholesale, with retailers selling our products in brick-and-mortar stores. But during the pandemic, direct-to-consumer sales DTC became our biggest revenue channel, generating enough volume for us to stay at full capacity and keep all our team members employed.
Proposed restrictions on data-driven advertising would demolish DTC sales. Our ability to identify and advertise to customers inclined to do business with us is at risk. Speaking as a consumer, I enjoy learning about and purchasing unique brands that meet my tastes, which I might not discover without personalized ads.
I hope legislation making it hard to use data responsibly and to personalize ads to serve more customers never gets enacted. I founded my small business to help other small businesses grow. Whether they need help amplifying a brand, an artist or selling a product or service, our clients rely on S.
Creative to connect with more customers, and much of that relies on consumer data. The last few years have been tremendously difficult for small businesses, especially those I represent.
For musicians and artists, live venues where they would typically connect with fans suddenly went dark, halting their ability to grow their brands and promote their work. For many, they could only connect with their audiences using social media and internet advertising.
They range from recording studios and musicians to hair salons and lawyers, and the one thing they all have in common is that during the last two years, every one of them has had to move his or her business online to forge a path to success.
– Using Zoom Virtual Background Without a Physical Green Screen: Academic Technology Training
Once open, you can join a test call on the Zoom application and follow the instructions on the screen. If the screen is blank, you can then click the arrow icon next to the video camera icon and choose Same as System or you may see Integrated Camera or a more specifically named webcam from the list. Sometimes, the problem might not be Zoom at all. You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam.
On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access. In the same way, you can also search for Microphone and choose Microphone Privacy Settings to do the same. From there, scroll down to let desktop apps access your camera , and make sure that the toggle switch is On. Open System Preferences and select Security and Privacy.
After that, click the lock icon and enter your password to make changes. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly. Double-check that yours is in the right position if you have one. If all else fails, uninstall the software. The next time you try to join or start a virtual meeting, the web browser client should download the software for you.
You also can manually install the software from Zoom. Another common problem with Zoom is an audio echo during a meeting. If you hear an audio echo or feedback, there are three possible reasons why. Someone could have both computer and telephone audio active at the same time. In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio.
Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door.
You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo. Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room.
Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. That link just takes me a to a list of all my meetings – is that supposed to be a particular meeting of yours, ie meeting id ? When I look in one of my meetings I don’t even see an option for that feature we don’t rely on personal meeting ids anyway, we always generate a new one. That can’t be the cause.
I’m inclined to agree with LisaP. We don’t use it either and we have the problem. Trainer1: you wrote that you don’t have the problem anymore, but that could just because everyone’s using their regular, previously authenticated PCs. I think you’d need to test this by logging into Zoom on a machine you know to be « fresh » ie, not previously used to log into Zoom. We run an organization that leads virtual peer support groups that are led by our volunteers.
We have over 50 volunteers running groups, so the fact that Zoom’s solution is for us to purchase 50 pro Zoom accounts for each of these individual users, many of which may go months without utilizing the accounts at all is absurd and out of touch. Zoom, y’all need to figure out how to resolve issues like this, or a lot of organizations will likely take their business elsewhere.
We’re providing supportive mental health services through Zoom, so when an issue like this may mean that a group of people doesn’t get the dire support they’re in need of, we take that pretty seriously. Please provide a solution to this problem. FYI, it’s a complete mystery to me why Zoom decides to trigger this warning for some people but not others.
I just tried logging into Zoom using a brand new iPad which had never before logged into Zoom and I did not get the warning!
On the other had, one of my colleagues logged in using her regular device, one that she uses for Zoom at least monthly, and she did get the warning. Makes no sense. Alex: That’s what I’d think but when I tried logging in from a fresh iPad which had never before been used to log into Zoom it did not trigger the verification. I don’t understand it. Hi, Thanks for the reply. Our Engineering team has disabled the One Time Pin on all accounts for now.
You should now be able to login without being prompted for the One Time Pin. However, I would recommend enabling the 2FA for the account for additional security as well as our Engineering team may enable the feature again in the future as a security requirement. Note : If two-factor authentication is disabled, users with a work email login type are required to enter a time-based one-time password OTP sent to their email if Zoom detects an unusual login from a different country or device than normal.
I’m a bit confused about the »one time code ». Are we still talking about the verification code? If so it’s not one time at all?! Also, when they say it was disable for all accounts, I guess that is in your organization, and not for ALL Zoom users?
How did you get them to do that? And what does Rommel mean, » If two-factor authentication is disabled, users with a work email login type are required to enter a time-based one-time password OTP sent to their email if Zoom detects an unusual login from a different country or device than normal.
What’s a « work type login? Very confusingn. Thanks for the reply. This is for all Accounts on Zoom. We’re seeing the same issue and it seems to have started at midnight today We have many accounts and some are shared by our 24×7 operations team for our hotline. The hotline was unable to log in or access the code as it is tied to a private admin mailbox. As with most companies these days, our staff sharing the hotline are geographically disperse and staff changes often.
Obviously impossible travel, but required for our business. Zoom, please disable this or tell us how to. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Login problem » We detected an unusual sign-in from a device or location you don’t usually use. Go to solution. This will prevent any possible background noise. You can do this by clicking the Participants button in the taskbar, selecting the 3-dot More option, and then clicking on Mute Participants upon Entry. Throughout the meeting, it can be used if people unmute themselves and background noise creeps in. It also helps to avoid any circling sound or outside noises.
Users should avoid using external speakers, speakerphones, or any other noisemakers. Is Zoom suddenly slowing down on you? One main issue could be your internet connection. You can run a speed test using something like SpeedTest. If your internet connection is acting up, your only solution is to move to another network. Just click on the arrow pointing up button next to the camera button.
Enter Video Settings and go into the Video tab. Uncheck HD. If all fails, you might want to try restarting your computer or reinstalling Zoom. You can also restart your router or disconnect some devices from your network and see if that helps. It will come; it may just take a while. While most activation emails are sent within seconds, some may take up to 30 minutes. The biggest one is that group meetings can only last for a maximum of 40 minutes.
After that, the system will log out all participants and terminate the session. Some users get confused after a meeting reaches an abrupt end. Free users can record a meeting to their device, after which they can upload the recording to Google Drive or any other similar service and then share it with others. Read more : How to set up virtual backgrounds on Zoom in the Android app. These are the major limitations to keep in mind, although there are a few others.
Sometimes we blame Zoom issues on many things, but forget about the possibility that the internet could be down. Try doing a simple Google search on the same device to see if you have an active internet connection. If the problem is your Wi-Fi, try restarting your router and see if that kicks it back in gear. Are you still not convinced by Zoom?
We have a list of the best video conferencing apps , as well as a guide to the best Zoom alternatives. Check them out to see if any of the others suit your needs better. Work from home. The most common Zoom issues and how to fix them Zoom is great, but it can come with its hiccups. By Mitja Rutnik. Is Zoom down? Zoom camera not working Zoom audio not working Zoombombing Missing features. Background noise Lagging or performance issues Activation email not arriving minute limit and more Could it be your internet?
Zoom camera not working. How to give Zoom permission to access your camera: Open the Windows Settings app. Select Camera. Toggle on the Camera access option.
Zoom sign in settings – none: –
This feature means that, instead of automatically being admitted to your meeting when they open the meeting link, attendees will need to wait for you to manually admit them. Lock Meeting : Locks the meeting, keeping new participants from joining the meeting. How to win at Zoom backgrounds. Must be pre-prepared before presentation is started.